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ABCL
Aditya Birla Capital Limited

Aditya Birla Capital Limited (“ABCL”) is a listed systemically important non-deposit taking Non-Banking Financial Company (NBFC) and the holding company of the financial services businesses. ABCL and its subsidiaries/JVs provides a comprehensive suite of financial solutions across Loans, Investments, Insurance, and Payments to serve the diverse needs of customers across their lifecycles. Powered by over 63,750 employees, the businesses of ABCL have a nationwide reach with over 1,712 branches and more than 200,000 agents/channel partners along with several bank partners.

Nationwide Branches

1,712

No. of Employees

63,750+

Agents/Channel Partners

2,00,000+

Aggregate Assets

INR 5.50 Lakh Cr

Active Customer Base

39 Million

Consolidated Lending Book

INR 1.78 Lakh Cr
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Job Description

AB Housing Finance Limited

Sales Trainee

Location: Quena Square - Secunderabad, Telangana
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Job Description


Sales Planning & Management

  • Work with Regional Sales Manager ABHFL and plan sales operations for achieving targets, considering competitive forces and local trends, and cascade the same to the team
  • Scan the local market and competitive offerings on a periodic basis, guiding team members on possible opportunities and challenges
  • Proactively track target achievement and intervene with sales efforts (personal references, prospecting, etc.) to ensure the same
  • Communicate sales targets and provide team members clarity on business goals, role expectations, product characteristics and USPs to enhance effectiveness of sales efforts
  • Deploy schemes to drive sales and enhance profitability, ensuring dual focus on sales expansion and cost optimization
  • Provide data for and compile periodic MIS reports for disbursements, profitability, NPAs, market expansion, etc. and communicate to RSM ABHFL as well as to team members

Customer Acquisition/ Engagement

  • Identify local business growth opportunities, guide customer acquisition efforts, intervening where required for relationship management/ origination
  • Work closely with team members, hand-holding critical/ complex transactions to ensure favorable closure with customer satisfaction
  • Intervene where required to manage customer complaints/ grievances effectively, and escalate to RSM ABHFL as necessary to secure customer relationship

Operational Effectiveness

 

 

  • Monitor and ensure efficient business processes/ operations across the Customer Lifecycle (Sourcing, Approval, Servicing, Collections)
  • Work with team for adequate focus on different distribution channels, interfacing with senior stakeholders as required for smooth operations
  • Drive process efficiencies and faster TATs through interfacing with stakeholders across processes and functions (Risk, Operations, Sales Governance)
  • Drive the implementation of improved processes and best practices in order to enhance operational effectiveness, productivity and overall business impact

 

 

Minimum Experience Level

1 - 2 years

Job Qualifications

Graduate Diploma

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